Accessibility Statement

Tailr is committed to making our service usable by people of all abilities. We strive to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as the standard for digital accessibility.

Accessibility is a continuous practice, not a one-time audit. We treat barriers users encounter as bugs and fix them on the same priority as any other defect.

• Semantic HTML with proper heading structure on every page.
• Sufficient color contrast across the brand palette (4.5:1 for body, 3:1 for large text).
• Keyboard navigation for all interactive elements: tabs, popovers, the closet uploader, the Style DNA wizard, the try-on modal.
• Focus rings preserved (never outline: none) so keyboard users see where they are.
• ARIA labels and roles on icon-only buttons, switches, and tab panels.
• Alt text on user-uploaded photos and product images.
• Reduced-motion respect for users who've set prefers-reduced-motion.
• Responsive typography that scales with browser zoom up to 200% without horizontal scrolling.
• Forms with explicit labels and inline validation messages.

We're honest about where we still have work to do:

• Virtual Try-On is fundamentally visual; we describe the output in alt text but the value of the feature itself depends on sight.
• Color preferences in the Style DNA wizard use swatches as primary signal; we label each with its name for screen readers, but they're harder to evaluate non-visually.
• Third-party brand storefronts we link to aren't under our control. Each follows its own accessibility practices.

If any of these affect your ability to use Tailr, please tell us and we'll do our best to provide an alternative.

We test with:

• VoiceOver (macOS, iOS) and TalkBack (Android) for screen-reader compatibility.
• Keyboard-only navigation across every page in every layout.
• Automated checks via axe-core during development.
• Manual review when shipping new UI surfaces.

If you encounter an accessibility barrier on Tailr, please tell us:

• Email: support@tailrstylist.com
• The page or feature where the barrier occurs (URL helps).
• Your assistive technology + browser + operating system, if relevant.
• What you were trying to do.

We respond within 5 business days. If we can't fix the issue quickly, we'll propose an accessible alternative or workaround while the fix is in progress.

• WCAG 2.1 Level AA (W3C)
• Section 508 of the U.S. Rehabilitation Act
• EN 301 549 (European harmonized standard)