Terms of Service

These Terms of Service (“Terms”) are a binding legal agreement between you and Tailr LLC, a Texas limited liability company (“Tailr,” “we,” “us,” “our”). By creating an account, accessing, or otherwise using Tailr you agree to these Terms and to our Privacy Policy and AI Disclosure. If you do not agree, do not use the service.

You must be at least 16 years old (or the digital-services age of consent in your country, if older) to create a Tailr account. If you are using Tailr on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

You may not use Tailr if you are barred from doing so under applicable law, including U.S. export controls or sanctions programs.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Use a strong, unique password and enable two-factor authentication from your security settings. Notify us promptly at support@tailrstylist.com if you suspect unauthorized use.

The information you provide must be accurate and current. We reserve the right to suspend or terminate accounts with materially inaccurate, misleading, or fraudulent information.

Tailr provides AI-generated styling suggestions, outfit and trip planning, virtual try-on, a wardrobe organizer, and links to third-party retailers. Available features depend on your subscription tier (see §5).

Tailr is evolving rapidly. We may add, remove, or modify features at any time. We will give reasonable advance notice of material removals where practical.

a. Plans

Tailr offers a free tier (“Member”) and paid subscription tiers (“Plus” and “Premium”). Current features and prices are listed on /pricing.

b. Auto-renewal

Paid subscriptions renew automatically at the end of each billing period (monthly or annual, as selected) at the then-current price, until you cancel. You authorize us (through our payment processor, Stripe) to charge your saved payment method.

c. Cancellation

You may cancel any time from Profile → Billing → Manage. Cancellation takes effect at the end of your current billing period — you keep paid-tier access until then, after which your account reverts to the free tier. Your Style DNA, saved looks, and wardrobe persist.

d. Refunds

Except where required by law, paid subscription fees are non-refundable. We do not pro-rate partial billing periods. If you believe you were charged in error, contact support@tailrstylist.com within 30 days of the charge.

e. Price changes

We may change subscription prices going forward. We will notify you by email at least 30 days before the change takes effect. If you don't accept the new price, cancel before the effective date.

f. Taxes

Listed prices may exclude applicable sales, use, value-added, or similar taxes. You are responsible for any such taxes.

g. Mobile app subscriptions

If you subscribe through an app store (Apple App Store, Google Play), billing, cancellation, and refund terms set by that store apply in addition to (and where they conflict, in place of) this §5.

You agree not to:

• Use Tailr in violation of any law, regulation, or third-party right.
• Upload content that is illegal, infringing, hateful, harassing, defamatory, sexually explicit, or that depicts a minor in a sexual manner.
• Upload another person's photo without their consent (your body photo for Try-On must be of you, or someone who has given you permission).
• Reverse-engineer, decompile, or attempt to derive source code from Tailr.
• Scrape, automate access to, or otherwise misuse the service or its underlying APIs beyond what an ordinary user would do.
• Attempt to circumvent any rate limits, plan limits, security, or access controls.
• Use Tailr's AI outputs to train a competing product, or otherwise use them in ways that violate the AI provider's terms.
• Misrepresent yourself or impersonate any person or entity.

We may suspend or terminate accounts that violate these rules without notice where harm or legal exposure is ongoing.

You own the content you upload to Tailr — including closet photos, body photos, and feedback (“User Content”). By uploading User Content, you grant Tailr a worldwide, royalty-free, sublicensable license to host, store, transmit, process, and display that content solely as necessary to operate and improve the service for you.

We do not use your User Content to train AI models. When we share User Content with sub-processors (see the Privacy Policy), the sublicense extends only as needed for those providers to power Tailr's features (e.g. passing a garment image to the Try-On AI).

You can remove your User Content at any time. We retain the right to keep cached or backup copies for a limited operational period; those copies are not made available to you and are purged on the schedule disclosed in the Privacy Policy.

Outfit suggestions, stylist chat replies, trip capsules, and similar outputs are produced by third-party AI models on Tailr's behalf. These outputs:

• Are suggestions, not professional styling, fashion, fit, or shopping advice.
• May contain inaccuracies, including incorrect prices, availability, fit, or material descriptions sourced from brand catalogs.
• May surface affiliate links (see §11).
• Should be evaluated using your own judgment — particularly for events with formal dress codes, allergens, or safety implications.

For more detail on the models we use and how, see our AI Disclosure.

Tailr surfaces products from independent brand storefronts. We are not affiliated with those brands beyond, in some cases, an affiliate marketing relationship. We do not warrant the availability, accuracy, quality, or fitness of any third-party product or storefront. Purchases you make from a brand are between you and that brand — Tailr is not a party to those transactions and is not responsible for fulfillment, returns, refunds, sizing, or product quality.

The Tailr service, including its software, content (other than User Content), trademarks, logos, and the “look and feel” of the product, is owned by Tailr LLC and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the service for your personal, non-commercial use, subject to these Terms.

All rights not expressly granted are reserved. You may not use Tailr trademarks without our prior written consent.

When you click a product link in Tailr and complete a purchase at the partner brand, Tailr may receive a commission via affiliate networks (Rakuten Advertising, CJ Affiliate). This does not change the price you pay. Commissions help us keep the free tier free and the AI compute paid for. Where required by law (FTC §16 CFR Part 255), this disclosure appears in this §11 and in any place where affiliate links materially drive the suggestion.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the service will be uninterrupted, error-free, secure, or free of viruses; that outfit suggestions will fit, suit, or be available; or that third-party brand information will be accurate.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL TAILR LLC, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TAILR IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions don't allow the limitations above; in those jurisdictions our liability is limited to the maximum extent permitted by law.

You agree to indemnify and hold harmless Tailr LLC, its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) your use of any third-party site or service accessed through Tailr.

You may stop using Tailr at any time. You can delete your account from Profile → Privacy → Delete account. Deletion removes your account and associated data on the schedule described in the Privacy Policy.

We may suspend or terminate your access at any time for material violation of these Terms, suspected fraud, or to comply with law. Where practical and not in conflict with legal obligations or ongoing harm, we will give notice before termination.

Sections that by their nature should survive termination — including §5(d) (no refunds), §7 (User Content license to the extent needed for backups), §10–14 (IP, affiliate disclosure, disclaimers, liability, indemnity), §16 (dispute resolution), and §17 (governing law) — survive.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT IN COURT.

a. Informal resolution first

Before filing a formal claim, you agree to try to resolve any dispute informally by emailing support@tailrstylist.com and giving us 30 days to respond.

b. Binding arbitration

Any unresolved dispute arising out of or relating to these Terms or the service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, in Dallas County, Texas, by a single arbitrator. The arbitrator's decision is final and binding, and judgment may be entered in any court of competent jurisdiction.

c. Class action waiver

You and Tailr agree that any dispute will be brought in individual capacity only, and not as a plaintiff or class member in any purported class or representative action. If this waiver is found unenforceable, the entire arbitration clause is void and disputes will proceed in court under §17.

d. Opt-out

You may opt out of this arbitration agreement by emailing dallas@tailrstylist.com with your account email and the words “Arbitration Opt-Out” within 30 days of first accepting these Terms.

e. Exceptions

Either party may bring (i) an individual action in small-claims court, or (ii) an action seeking injunctive relief to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. For disputes not subject to arbitration under §16, you and Tailr submit to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas.

We may update these Terms from time to time. We will post the new version here with a revised “Last updated” date and, for material changes, notify you by email or in-product banner at least 14 days before the change takes effect. Your continued use of Tailr after the effective date means you accept the updated Terms; if you do not accept, stop using the service and delete your account.

Entire agreement. These Terms (together with the Privacy Policy and AI Disclosure) are the entire agreement between you and Tailr about the service.

Severability. If any provision is unenforceable, the rest remains in effect.

No waiver. Our failure to enforce a right is not a waiver of that right.

Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, on notice to you.

No agency. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control (third-party outages, natural disasters, governmental action, network failures, etc.).

Tailr LLC
Support & privacy: support@tailrstylist.com
Legal: dallas@tailrstylist.com